Meet The Team

Matthew Gough - Hall Operations Manager ensures the smooth running of events at the Hall

MEET THE HALL OPERATIONS MANAGER

 

What does a typical day at Knowsley Hall look like?

Planning for future events, holding tastings with couples, placing orders, checking in on the Kitchen and Housekeeping teams is what keeps me busy! Our Head Chef, Gareth and Head Housekeeper, Gail both oversee fantastic teams that allows us to deliver and maintain an exceptional reputation for the quality of our food and maintenance of the Hall.

What’s the one thing you tell couples on their wedding day?

I always tell couples not to worry about anything, to relax and go with the flow.  We want them to thoroughly enjoy their special day that they have been planning for so long.  My role is to guide them through the day and alleviate any pressure so their wedding day is memorable and cherished.

What do you enjoy most about your role as Event Operations Manager?

Working for Lord & Lady Derby requires very high standards to be delivered at all times.  We strive to deliver an exceptional level of customer service for each event and this is evident from all the 5 star reviews we receive on a daily basis.  This makes me feel incredibly proud to be part of such an amazing team that I get to work with.

What’s the highlight of your career at Knowsley?

Being promoted to Hall Operations Manager in May last year was a very proud moment for me.

What’s your most favourite room in the Hall and why?

It has to be The Walnut Drawing Room, it is so warm and inviting, especially when the fires lit. The detail in the wood panelling is so impressive, you can’t help but be in awe of such a beautiful room.

What has been your most memorable event have you worked on at Knowsley?

I loved working on the Exquisite Evenings at the Hall. The quality of the food produced and the service was something we were all very proud of. We are hoping to be able to bring back our dinner events in a slightly different format later this year!  I also recall the Naval Dinner which was hosted in March 2020 was the most impressive I have ever seen the State Dining Room look, thanks to Jonathan, Lord & Lady Derby’s personal butler who dresses the State Rooms for private events.

 

Our Awards

Knowsley Hall are proud to have received several prestigious awards.

  • Visit England Breakfast Award